I have taken my dog to this location of Banfield once and few times to other locations across the country. There is something I always know going in, and that is I will be in for at least $100 at the minium. And then they will try to sell you on the idea of spending hundreds. However they did work with my when I said I just wanted to do some and not all. (basically just buying meds, with no medical procedure) And my dog is just fine now. It kinda feels like a bait and switch with Banfield. With being located in a Petsmart with over priced goods you can know that the healthcare is going to be overpriced as well. And that has been my experience with Banfield. With that said they give good care for your pet and if I am in a big pinch I would go there. But I find a mom and pop place(hole in the wall) I get better treatment/healthcare for the dollar.