Dr. King and Dr. McIntyre are our favorite go-to doctors here, but all of the doctors are calming, informative, and effective veterinarians. All of the staff remember us when we come back and are so kind to both of our children who are an orange tabby with feline urinary tract disease and lower bladder disease and a deaf pitbull with an allergy to complex carbohydrates. They treat them like gold, have appointments available virtually any time--which is important when Jangles has allergy flare ups and Alice has UTI's that sometimes cause blood to form in his urine. They are so good with telling you the cost and working with you to ensure the most honest, affordable service. My partner and I are in our 20's and work in the service industry while also attending school full time--we don't have a lot of money and it is never a big issue here the way it was at other vets. They don't judge you or make you feel any sort of way about your financial capabilities and make sure your babies receive the care they need.

I want to also say that we started coming here after taking our dog, Jangles to Fall's Road Animal Hospital for 2 years where they pushed their sponsored promotional food on us when Jangles was very ill from severe food allergy. We saw many clinicians at their office and after those 2 years, saw one that we had not previously made an appointment with who reprimanded us for not being aware of his allergies. They were our veterinarians who we saw regularly, who ignored our reports of constant, serious diarrhea, foot chewing, and stress. That was more offensive than you could imagine when we were begging for help and footing the bill for them to make money and not treat our child. We switched to Eastern after being recommended by many of our dog-walking clients and they immediately identified the allergy and started him on a hydrolyzed protein diet that solved his allergy. They have never pushed a product on us at all in any of our visits.

They made me pre-pay for a test for my cat. I am now calling to schedule it. They are making me pay for the test again. They will not refund my money (which is fine) but they also will NOT USE IT FOR THE INITIAL TEST THAT I PAID FOR! TOTAL SCAM! STRAIGHT UP STOLE MY MONEY! DO NOT GO HERE!

Don't do it Dog, it's just not worth it!!! This place should be ashamed to call themselves a hospital. They overmedicated my dog, and charged me another $100.00 to give her other medicine to make he better. Of course, this is after paying $120.00 more than I was told I would have to pay for immunization shots. BAD BUSINESS, is all I need to say!

If it weren't for the front staff, I'd give them five stars. The vets and the techs are nice, knowledgeable and competent. The front staff is more of a mixed bag, range from friendly to plain old rude and nasty. Since their pay comes out of my pocket, I think it might be okay for them to learn -not to mention to use- basic manners when dealing with customers.

Outrageously expensive. I have been going to Eastern for almost 3 years, and each time its gotten more and more pricey. This last visit will be my last. I took my cat in for a broken nail that looked infected. The vet looked at the toe, then gave him a shot of antibiotics and pain med. The $60 checkup fee, the $65 dollars for the antibiotic and $25 for the pain med was a lot, but that didn't shock me. What did put me over the edge was the $60 fee for the needles used for injections..... That's right, $30 dollars per needle!! The receptionist explained that it 'covers the cost for needles and disposal'. Give me a break, we all know that needles cost 5 cents. They are just ripping off honest pet owners. Such a scam, I will never go back.

$$$ABOVE AVERAGE CARE BUT EXTREMELY HIGH BILLS WAY ABOVE ESTIMATES GIVEN ...WENT IN ON AN EMERGENCY... PUPPY STAYED 2 1/2 DAYS - ESTIMATE WAS $2,500 --- FINAL BILL WAS $5,018... DID NOT GET AUTHORIZATION BEFORE DOING PROCEDURES!!!! TREATMENT PROBABLY SAVED DOG BUT WHEN WE LEFT THEY STILL COULD NOT PROVIDE DIAGNOSIS...